Contact

Write to us. A person replies.

Email is our main channel. Pick the topic closest to yours: the button opens an email with the right subject, and a short list of what helps us answer quickly.

Contact details

Company
Anbo Technology LLC
Mailing address
75 E 3rd St, Ste 7, Sheridan, WY 82801, USA
The product

Question about PioModel

You want to know what PioModel can do, how to use it, or you ran into a problem.

A good first message includes

  • What you were trying to do
  • What happened instead
  • The device and browser or app you were using
Email us
Payments

Payment question

A question about a payment you made through this website, or a refund or cancellation request.

A good first message includes

  • The email address used at checkout
  • The date and amount of the payment
  • A short description of the issue
Email us

Please do not send full card numbers or passwords by email. The date and amount of a payment are enough for us to find it.

Everything else

Partnerships and other business

Introductions, partnership proposals, and any other business or legal question.

A good first message includes

  • Who you are and who you represent
  • What you would like to discuss
  • How we can follow up
Email us

What happens next

Your message, step by step.

  1. 1

    We read your message

    A person reads every message that arrives. Nothing is answered by a script.

  2. 2

    We reply by email

    You get an answer, or the questions we need answered, from service@piomodel.com.

  3. 3

    We agree what comes next

    For a product question, that is an answer or a fix. For a payment question, it is a resolution.

Questions

Before you write.

Is there a phone number or live chat?
No. We work remotely and answer by email, which also gives both sides a written record.
How detailed does my first message need to be?
A few lines are enough: what you were trying to do and what happened. We ask for the rest.
I am not sure which topic fits.
Write to the same address. We read every message and send it to the right person.
Can I visit your office?
The address on this page is our business mailing address. Because we work remotely, meetings happen online.